Help

On our web site we provide detailed information about the LECHUZA plant system, as well as an online shop for ordering from the Canada, so you can order the complete LECHUZA range conveniently from the comfort of your home.

To make your visit to the LECHUZA website as pleasant as possible, we have provided this help page as an orientation aid. Should your questions not be answered here, please get in touch with us:

Phone: 1-800 263 4734 or (905) 696-7529 | Fax: (905) 696-0012 | E-Mail: info@lechuza.com

An overview of the contents of this website can be found in the Sitemap

Detailed explanations to frequently asked questions about LECHUZA can be found on the FAQ pages

Please note that we can only take orders from the Canada and that goods can only be dispatched within Canada.

For payment and shipping details please see the terms and conditions

Once you have clicked on the "checkout" button, you will be informed about our terms and conditions. These are also available to view at any time by clicking the link at the bottom of the web site. You then have the opportunity to select your desired payment option. The delivery address must be entered or verified, and you will then finally see an overview of your order. You now have the opportunity to to check your order and correct it, if necessary, by returning to the previous pages and editing your details. After checking your order, complete it by clicking on the "send order" button. The order process is complete when we send you an e-mail confirmation of your order.

Your order data is saved and can be retrieved and printed out at any time, along with your customer information and our terms and conditions. To do this, you only need to visit your online account. Here, you can check the status of your order and print out your order details both before and after your order has shipped. You will also receive confirmation of receipt of your order by e-mail. This e-mail confirmation contains all the details of your order.